We want to make sure that the care and services you get are appropriate, necessary and properly administered. That’s why we have a Quality Improvement (QI) program that works with members and providers to improve the quality of the care and services you receive.

We monitor areas that affect the care our members get, like access to care, screenings and member satisfaction.

更多信息关于地平线NJ健康的欧宝体育登录注册欧宝娱乐app苹果版下载QI program is improving the care you get, visithorizonNJhealth.com/quality, or call Member Services at1-800-682-9090(TTY711) and ask for the Quality Department.

Your voice matters.

You may get a survey in the mail asking about your member experience. Please complete this survey to let us know what we’re doing well – and help us understand what we can do better.